Privacy Policy

GENERAL

Happy Ventures B.V. ("Happy Ventures," "Sharish," "we," "us," or "our") values your privacy and is committed to safeguarding your personal data. This Privacy and Cookie Policy (“Privacy Policy”) describes how we handle personal data when you use the Sharish app (“App”), a platform for tracking items borrowed and lent between people. By using Sharish, you consent to the collection and use of your data as outlined in this Privacy Policy.

1. Data Collection and Usage

Sharish collects data to provide and improve our Services. Below, we outline the types of data we collect, why we collect it, and how it is used.

Account Creation: When you create a Sharish account, we collect your first and last name, email address, and a password. This information is necessary to create and maintain your account, secure your data, and allow us to communicate with you.

App Usage: Sharish logs details about items added to the platform, including scanned barcodes, item names, pictures, and transaction data such as lending and borrowing dates. We use this data to record and facilitate lending transactions between users.

Communications: We may use your contact details to send you necessary communications regarding updates to the Services. These are not marketing communications and are strictly informational.

Customer Support: If you contact us for support, we may collect additional personal data, including details about your query and any information you provide to resolve your issue.

Cookies and Tracking: When you visit our website or use the App, we may collect information such as your device type, IP address, and usage patterns through cookies and similar tracking technologies. This information helps us improve our services, understand user behavior, and combat potential fraud.

2. Cookies Policy

Sharish uses cookies and similar tracking technologies on our website to enhance user experience and improve service functionality. These include:

  • Essential Cookies: Required for the proper functioning of our site and app.
  • Analytical Cookies: Used to track user behavior anonymously, helping us understand and improve the platform.
  • Session Cookies: Temporary cookies that expire when you close the browser, helping us remember preferences during a session.

You may disable cookies through your browser settings, but doing so may affect the functionality of certain features.

3. Data Retention Periods

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Below is an overview of how long specific types of data are retained:

Category

Retention Period

Account Information

3 years after account deletion

Transaction History

3 years after account deletion

Communication Data

3 years after interaction

Analytical Data

3 years in anonymized form

We may retain aggregated, non-identifiable data for analytical and fraud prevention purposes beyond this period.

4. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share data under the following conditions:

  • Service Providers: To help provide our services, we may share data with trusted third-party providers (e.g., hosting services, customer support platforms).
  • Legal Compliance: We may disclose data to government authorities when required by law or if we believe it is necessary to detect, prevent, or address illegal activities or fraud.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, we may transfer data to the successor entity. We will inform you of any such transfer if it affects your personal data.

5. Data Security

We employ technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no online system is entirely secure. We regularly review and update our security practices to address new risks and technologies.

6. Rights to Your Data

As a user, you have the right to access, correct, or delete your personal data. You may also request the restriction or objection to the processing of your data, subject to applicable laws. To exercise these rights, please contact us via the details provided below.

7. Policy Changes

Sharish reserves the right to amend this Privacy Policy. We will not limit your rights under this policy without your consent. The most current version of the Privacy Policy will always be available on the App.

8. Contact Information

If you have questions about this Privacy Policy or your personal data, you may contact us at:

Sharish App
Email: [email protected]

This Privacy Policy was last updated on November 6th 2024.